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🛍️ Anime Sleepwear Return & Refund Policy
All Sales Are Final
Because our products are custom-printed and often limited edition, all sales are final. Please carefully review product details and consult the size chart (available on every product page) before ordering to ensure the correct fit and selection.
Order Changes & Cancellations
If you need to request a change or cancellation, contact us immediately at info@animesleepwear.com
. While we cannot guarantee modifications once an order has been submitted, we’ll do our best to assist if production hasn’t started.
Defective, Damaged, or Incorrect Items
We accept returns or exchanges only if your item arrives defective, damaged, or incorrect. If this occurs, please email info@animesleepwear.com
within 14 days of receiving your order with:
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Your order number
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A brief description of the issue
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Clear photos of the product defect or error
Return & Refund Process
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Our team will review your claim and respond promptly with next steps.
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If a return is required, you’ll receive instructions for sending the item back.
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Upon receipt and inspection, we’ll notify you via email regarding refund or replacement eligibility.
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Approved refunds will be issued to your original payment method within a few business days.
Exchange Policy
Exchanges are only available for defective or incorrect items. We cannot exchange items for different designs, sizes, or styles once the order has been placed.
Shipping Costs
Unless the item is defective or an error occurred on our part, customers are responsible for return shipping costs.
Satisfaction Guarantee
We strive to make every customer happy! If your item doesn’t meet expectations due to a defect or shipping error, we’ll work with you to find a solution quickly and fairly.